Please read these Booking Terms and Conditions carefully before making a booking with Austen M Taxi and Tours. By making a booking, you acknowledge and agree to be bound by these terms and conditions.
- Booking Process 1.1 Reservation: To make a booking, you must provide accurate and complete information, including your name, contact details, desired travel dates, number of participants, and any other relevant information requested by us. By submitting a booking request, you confirm that you have read and agreed to these terms and conditions.
1.2 Confirmation: Once we receive your booking request, we will review the availability of the requested services and send you a confirmation email or notification. The booking will be considered confirmed only upon receipt of this confirmation.
- Pricing and Payment 2.1 Pricing: The prices quoted for our tours and services are in the currency specified and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice, but once your booking is confirmed, the price will not change unless exceptional circumstances arise.
2.2 Payment: Full payment or a deposit may be required at the time of booking, as specified in the booking confirmation. Payment methods accepted will be communicated to you during the booking process. Failure to make the required payment within the specified time may result in the cancellation of your booking.
2.3 Currency Conversion: If you choose to pay in a currency different from the one stated on our website, the final amount charged may vary due to exchange rate fluctuations and additional fees imposed by banks or payment processors. We recommend consulting your bank or payment provider for the most accurate conversion information.
- Cancellations and Modifications 3.1 Cancellations by You: If you need to cancel your booking, you must notify us in writing as soon as possible. Cancellation fees may apply, and the refund amount will depend on the time of cancellation and the terms of the specific tour or service booked. We recommend reviewing the cancellation policy provided in your booking confirmation.
3.2 Changes or Modifications by You: If you need to make changes or modifications to your booking, such as a change in travel dates or the number of participants, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable fees or charges.
3.3 Cancellations or Modifications by Us: In the unlikely event that we need to cancel or modify your booking due to unforeseen circumstances, such as extreme weather conditions or insufficient participants, we will notify you as soon as possible and offer alternative options or a full refund.
- Travel Requirements and Responsibilities 4.1 Travel Documents: It is your responsibility to ensure that you have the necessary travel documents, such as a valid passport, visas, and vaccinations, required for the destination(s) you will be visiting. We recommend checking the specific requirements with the relevant authorities or embassies.
4.2 Health and Safety: You are responsible for assessing your physical fitness and health condition to participate in the chosen tour or service. It is your responsibility to comply with any safety guidelines, instructions, or regulations provided by our representatives or guides during the tour.
4.3 Insurance: We strongly recommend obtaining travel insurance that covers medical expenses, trip cancellation, loss of baggage, and other potential risks. We shall not be held liable for any loss, damage, injury, or other expenses incurred during your trip.
- Limitation of Liability To the maximum extent permitted by law, Austen M Taxi and Tours and its affiliates, agents, employees, and representatives shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your booking, participation in our tours or services, or any acts or omissions of third-party providers.
- Governing Law and Jurisdiction These Booking Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Austen M Taxi and Tours is located. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
- Severability If any provision of these Booking Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
- Updates to the Terms and Conditions We reserve the right to update or modify these Booking Terms and Conditions at any time without prior notice. The most current version will be posted on our website, and your continued use of our services after any changes constitutes your acceptance of the modified terms.
- Contact Us If you have any questions, concerns, or requests regarding these Booking Terms and Conditions.
By making a booking with us, you confirm that you have read, understood, and agreed to these Booking Terms and Conditions