Privacy Policy

At Austen M Taxi and Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect 1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This may include your name, email address, phone number, postal address, passport details, and other information relevant to your travel and tour arrangements.

1.2 Non-Personal Information: We may also collect non-personal information about you automatically when you visit our website. This may include your IP address, browser type, device type, operating system, and other technical information.

  1. Use of Information 2.1 Personal Information: We use the personal information we collect to provide you with our services, respond to your inquiries and requests, process your bookings and payments, and personalize your experience with us. We may also use your information to communicate with you about our services, promotions, and special offers, unless you opt out of receiving such communications.

2.2 Non-Personal Information: Non-personal information is used for analytical purposes, to improve our website and services, and to ensure the security of our systems.

  1. Disclosure of Information 3.1 Service Providers: We may disclose your information to third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and customer support services. These service providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also disclose your information to enforce our policies, protect our rights or the rights of others, and investigate and prevent fraud or other illegal activities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  1. Data Security We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
  2. Your Choices You have the right to review, update, or delete your personal information. You may also choose to opt out of receiving promotional communications from us. Please contact us using the information provided at the end of this Privacy Policy to exercise these rights.
  3. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
  4. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will promptly delete it.
  5. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this webpage with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.